Terms and Conditions
Last updated: March 4, 2025
This agreement governs your use of the submind.co website, Submind mobile app, and all related services. By using Submind, you accept these terms.
Accounts and Membership
You must be at least 17 years old to use our services. You're responsible for maintaining your account security and all activities that occur under your account. We may suspend or delete your account if you violate these terms or provide false information.
Submind Premium & Refund Policy
Submind offers premium subscription options that provide access to additional features. By purchasing Submind Premium, you acknowledge and agree that refunds are limited to specific circumstances.
Eligibility for Refunds
Refunds are generally only available under the following conditions:
The subscription was not used excessively or like premium transcription minutes used over 50 min.
Technical issues that are caused by Submind and could not be resolved within a reasonable time after the issue was reported.
Accidental or duplicate payments.
Outside of these specific circumstances, Submind does not offer refunds for premium subscriptions. All refund requests are evaluated on a case-by-case basis and Submind reserves the right to make the final decision on all refund requests.
Please carefully consider your purchase before subscribing to Submind Premium. By proceeding with your purchase, you acknowledge and agree to these refund terms.
External Links
Our services may link to external resources that we don't control or endorse. We're not responsible for the content or practices of any linked resources. Your use of third-party links is at your own risk.
Prohibited Uses
You must not use our services for:
Any unlawful purpose
Infringing on intellectual property rights
Harassment, abuse, or discrimination
Uploading malicious code or viruses
Spamming or phishing activities
Interfering with the service's security features
We may terminate your access if you violate these restrictions.
Intellectual Property
All intellectual property rights related to Submind remain our property. This agreement doesn't transfer any ownership rights to you. Our trademarks, logos, and designs cannot be used without permission.
Indemnification
You agree to protect and hold Submind harmless from any claims resulting from your use of our services or any violation of these terms.
Submind AI Terms
When using Submind AI, you agree not to use it for:
Illegal Activities
Violence or terrorism
Child exploitation
Human trafficking or sexual violence
Sexual solicitation
Harassment or discrimination
Unauthorized practice of any profession
Dangerous Activities
Military or weapons applications
Controlled substances
Critical infrastructure operations
Content promoting self-harm or harm to others
Deception
Creating or spreading misinformation
Generating defamatory content
Impersonating others
Misrepresenting AI-generated content as human-created
Creating fake reviews or engagement
Changes to These Terms
We may update these terms at any time. We'll notify you of changes through the app, email, or other contact methods. Your continued use after changes are posted means you accept the new terms.